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Jobs in Jakarta selatan, indonesia

Last updated: 4 days ago
Managed Service Manager

Managed Service Manager

DevoteamSouth Jakarta, DKI Jakarta, ID
Devoteam is a leading consulting firm focused on digital strategy, tech platforms, and cybersecurity.By combining creativity, tech, and data insights, we empower our customers to transform their bu...Show moreLast updated: 30+ days ago
Data Scientist II

Data Scientist II

ZALORA SOUTH EAST ASIA PTE LTDJakarta Selatan, Jakarta, ID
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We are seeking a highly capable Data Scientist to join our Data team.The successful candidate will be responsible for managing and optimizing data pipelines crucial. This role will play a pivotal pa...Show moreLast updated: 30+ days ago
Sales

Sales

PT Bajau EscorindoJakarta Selatan, Jakarta, ID
Be a part of our Sales Team at Bajau Escorindo! Our Sales Team create opportunities and help potential clients with our IT Solutions and Services (see of our Solutions and Services at bajau.Show moreLast updated: 15 days ago
Info Loker Operator Produksi PT Indonesia Epson Industry Jakarta SelatanPT Indonesia Epson Industry Lowongan Kerja Terbaru

Info Loker Operator Produksi PT Indonesia Epson Industry Jakarta SelatanPT Indonesia Epson Industry Lowongan Kerja Terbaru

PT Indonesia Epson IndustryJakarta Selatan
PT Epson merupakan salah satu perusahaan manufaktur elektronik ternama yang memproduksi Printer, Perusahaan yang terkenal lewat printenya ini merupakan anak perusahaan dari Seiko Epson Corporation....Show moreLast updated: 20 days ago
Executive Chef

Executive Chef

Four Seasons Hotels and ResortsJakarta at Capital Place
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Show moreLast updated: 30+ days ago
Consult Partner

Consult Partner

5080 PT Kyndryl Solutions IndonesiaJakarta GOWork
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ...Show moreLast updated: 30+ days ago
Bakery Chef de Partie

Bakery Chef de Partie

Sheraton Grand Jakarta Gandaria City HotelJl. Sultan Iskandar Muda, Jakarta Daerah Khusus Ibukota Jakarta, Indonesia
Supervise and coordinate activities of cooks and workers.Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served...Show moreLast updated: 30+ days ago
Power Grids Senior / Principal Consultant - Asia Pacific

Power Grids Senior / Principal Consultant - Asia Pacific

DNVJakarta Selatan, Indonesia
Within the Power Grids service area, the Asset Management department is focused on delivering services for electricity utilities that spans across the asset lifecycle. The services we provide are mo...Show moreLast updated: 7 days ago
HSE Manager Indonesia

HSE Manager Indonesia

Parker DrillingJakarta Selatan, Jakarta, id
The HSSE Specialist I is responsible for ensuring the highest standards of health, safety, security, and environmental compliance. This role involves developing, implementing, and monitoring HSSE po...Show moreLast updated: 20 days ago
Employer Branding & Recruitment Intern

Employer Branding & Recruitment Intern

Gunung Sewu KencanaJakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
We are looking for a motivated and creative Employer Branding & Recruitment Intern to support our Management Trainee Program. In this role, you will assist in enhancing our employer's brand through ...Show moreLast updated: 30+ days ago
Commis II Restaurant

Commis II Restaurant

The Ritz-Carlton Jakarta Pacific PlaceJalan Jendral Sudirman Kav 52-53, Jakarta Daerah Khusus Ibukota Jakarta, Indonesia
Prepare ingredients for cooking, including portioning, chopping, and storing food.Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients.Prepare and cook food according to re...Show moreLast updated: 30+ days ago
Senior Technical Account Manager - OpenShift, RHEL, Middleware

Senior Technical Account Manager - OpenShift, RHEL, Middleware

PT. Red Hat IndonesiaMSO,Jakarta
Red Hat South East Asia TAM team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager in Jakarta, Indonesia. In this role, you will serve as a tr...Show moreLast updated: 20 days ago
Community UGC Freelancer (Based in Indonesia)

Community UGC Freelancer (Based in Indonesia)

Welovesupermom Pte LtdSouth Jakarta, South Jakarta City, ID
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We are seeking a highly motivated and results-driven.Supermom Indonesia in expanding our UGC and affiliate marketing initiatives. This role is ideal for a creative digital marketer who is passionate...Show moreLast updated: 4 days ago
Sales Executive

Sales Executive

Zeal GroupSouth Jakarta, South Jakarta City, ID
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We are seeking a motivated and results-driven Associate Telemarketing professional to join our team.The Associate Telemarketing role involves generating leads, scheduling appointments, and promotin...Show moreLast updated: 30+ days ago
Key Account Manager

Key Account Manager

Crane Worldwide LogisticsJakarta Selatan, ID
Provide support to in-house clients by coordinating and assisting with introductions, follow-up requests, and quotations. Prepare and submit quotations for both internal and external customers; main...Show moreLast updated: 20 days ago
SAMPOERNA ACADEMY - ASSOCIATE TEACHER - ELEMENTARY - AY 25 / 26

SAMPOERNA ACADEMY - ASSOCIATE TEACHER - ELEMENTARY - AY 25 / 26

Sampoerna AcademyJakarta Selatan, Indonesia
Assist in designing and facilitating learning activities, classroom management, and student engagement for the core subjects under the guidance of the lead teacher. Designing and facilitating learni...Show moreLast updated: 4 days ago
Management Trainee 2025

Management Trainee 2025

YMTSouth Jakarta, South Jakarta City, ID
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YMT is not just a workplace; it's an innovation hub where cutting-edge ideas transform the advertising world.YMT has been honored with the prestigious Mobile Marketing Association Award for Best Te...Show moreLast updated: 30+ days ago
Testing and Commissioning T&C Expert

Testing and Commissioning T&C Expert

SYSTRAJakarta Selatan
Project : Jakarta KAI, Jakarta LRT, Indonesia.Responsible for commissioning the process testing and rolling stock integration and infrastructure with CBTC system GoA4 / GoA4.Scope of work for T&C, a...Show moreLast updated: 30+ days ago
Account Payable Accountant

Account Payable Accountant

NOV IncJakarta Selatan, Daerah Khusus Ibukota Jakarta, Indonesia
The Accounts Payable (AP) Staff – Third-Party and Intercompany is responsible for processing, verifying, and reconciling all outgoing payments to external vendors and intercompany affiliates.This r...Show moreLast updated: 11 days ago
Technical Account Manager, Application Services (Middleware)

Technical Account Manager, Application Services (Middleware)

Red Hat Malaysia SDN. BHD.MSO,Jakarta
The Red Hat South East Asia Technical Account Management (TAM) team is looking for an experienced, enterprise-level engineer to join us as a Senior Technical Account Manager based in either Indones...Show moreLast updated: 11 days ago
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Managed Service Manager

Managed Service Manager

DevoteamSouth Jakarta, DKI Jakarta, ID
30+ days ago
Job description

Company Description

Devoteam is a leading consulting firm focused on digital strategy, tech platforms, and cybersecurity.

By combining creativity, tech, and data insights, we empower our customers to transform their business and unlock the future.

With 25 years’ of experience and 8,000 employees across Europe and the Middle East, Devoteam promotes responsible tech for people and works to create better change.

Creative Tech for Better Change

Devoteam has launched in January 2021 its new strategic plan, Infinite 2024, with the ambition to become the #1 EMEA partner of the leading Cloud-based platform companies (AWS, Google Cloud, Microsoft, Salesforce, ServiceNow), further reinforced by deep expertise in digital strategy, cybersecurity, and data.

Job Description

A Managed Services Manager plays a critical role in ensuring the smooth delivery and ongoing optimization of IT services to clients. Here's a breakdown of the typical job description :

Core Responsibilities :

  • Service Delivery Management : Oversee the day-to-day operations of managed service service level agreements (SLAs) are met or exceeded.Monitor service performance, identify trends, and implement proactive incident, problem, and change management processes.Coordinate with technical teams to resolve complex issues.
  • Client Relationship Management : Act as the primary point of contact for managed service and maintain strong client relationships.Conduct regular service review meetings with clients.Address client concerns and ensure client satisfaction.Identify opportunities for upselling and cross-selling additional services.
  • Team Leadership and Management : Lead and manage a team of managed service engineers and technicians.Provide guidance, mentorship, and support to team tasks, monitor performance, and provide feedback.Develop and implement training programs to enhance team proper staffing levels and resource allocation.
  • Process Improvement and Optimization : Develop and implement best practices for managed service delivery.Identify areas for process improvement and automation.Implement and maintain service management tools and compliance with industry standards and and maintain service documentation and knowledge base.
  • Financial Management : Manage the budget for managed service service costs and identify cost-saving accurate billing and invoicing.Forecast resource requirements and manage capacity planning.
  • Reporting and Analysis : Generate regular reports on service performance and client satisfaction.Analyze service data to identify trends and areas for improvement.Present reports to senior management and data to drive informed decision-making.

Qualifications

Required Skills and Qualifications :

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in managed services management, preferably in an IT consulting environment.
  • Strong understanding of IT infrastructure, networking, and security.
  • Experience with service management tools and systems (, ServiceNow, ConnectWise, etc.).
  • Excellent communication, interpersonal, and client management skills.
  • Strong leadership and team management skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong problem-solving and analytical skills.
  • ITIL certification is often preferred.
  • Project management experience is a plus.
  • Key Attributes :

  • Customer-focused
  • Results-oriented
  • Proactive and organized
  • Strong attention to detail
  • Ability to work independently and as part of a team.
  • Additional Information

    At the moment we are only able to hire candidates based in Jakarta for a full-time working hour.