Head of Operation

About the role

We are seeking a talented and experienced Head of Operations to join our dynamic team. A leading retail and consumer products company based in Jakarta. As the Head of Operations, you will be responsible for overseeing and optimising the company's day-to-day operations, ensuring efficient and effective delivery of our high-quality products and services.

Key Responsibilities

• Develop and implement operational strategies to improve efficiency, productivity and profitability
• Manage and coordinate the various functional teams within the operations department, including logistics, supply chain, and customer service
• Oversee the implementation of operational policies, procedures and controls to ensure compliance with industry standards and company objectives
• Analyse operational data and metrics to identify areas for improvement and drive continuous optimisation
• Collaborate with cross-functional teams to resolve operational issues and enhance the overall customer experience
• Lead and mentor the operations team, fostering a culture of excellence, accountability and continuous learning
• Ensure the timely and accurate reporting of operational performance to senior management

Requirements

#J-18808-Ljbffr