Talent.com
This job offer is not available in your country.
Customer Support Specialist

Customer Support Specialist

Just Global Markets Ltd.WorkFromHome, Indonesia
30+ days ago
Job description
  • Efficiently respond and communicate with clients to understand and service their needs via livechat
  • Effectively analyse customer data to make appropriate recommendations and problem resolutions
  • Resolve product or service concerns by clarifying the customer’s problem, determin the cause, select and explain the best solution to solve the problem, expedit correction or adjustment, follow up to ensure resolution
  • Demonstrate excellent customer service by facilitating positive long-term relationships and a high potential for repeat business
  • Build rapport with clients and effectively diffuses conflict and opposition
  • Contribute to team effort by accomplishing related results as needed
  • Commit to meeting quality standards in processing customer adjustment
  • Requirements

    • Ability to communicate in English, Indonesian
    • Able to identify ways of solving the problem and present the solution in a verbal and written manner
    • Strong interpersonal skills
    • High level of professionalism
    • Attention to detail and punctuality
    • Own a laptop (Windows with a minimum of 8Gb RAM Memory or Apple Mac 2015 model onwards.)
    • Stable internet connection
    • We offer

    • Working for a dynamically growing company
    • Challenging but exciting tasks with our own product
    • Trainee period
    • 8 shifts of annual leave per year
    • 8 shifts of sick leave per year
    • Working on a shift schedule (day and night shifts)
    • Opportunity to work remotely
    • Professional education budget
    • Language learning budget
    • Wellness budget (gym membership, sports gear and related expenses)
    • #J-18808-Ljbffr

    Create a job alert for this search

    Customer Support Specialist • WorkFromHome, Indonesia

    Related jobs
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    JustmarketsWorkFromHome, Indonesia
    Efficiently respond and communicate with clients to understand and service their needs via livechat.Effectively analyse customer data to make appropriate recommendations and problem resolutions.Res...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Solution Architect (EMEA)

    Customer Solution Architect (EMEA)

    SupabaseWorkFromHome, Indonesia
    Supabase is the Postgres development platform, built by developers for developers.We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Sear...Show moreLast updated: 11 days ago
    Customer Success Technical Engineer - APAC

    Customer Success Technical Engineer - APAC

    Ververica GmbHID
    Quick Apply
    As a Customer Success Technical Engineer, you'll ensure our clients get maximum value from Ververica's Unified Streaming Data Platform (powered by the VERA engine). You'll be the primary technical a...Show moreLast updated: 3 days ago
    Enrolment Support Specialist (Part Time) - Based in Indonesia, Remote

    Enrolment Support Specialist (Part Time) - Based in Indonesia, Remote

    Write EdgeID
    Quick Apply
    At Write Edge, we specialise in providing high-quality English and Writing tuition classes for Primary and Secondary school students in Singapore. The English enrichment centre was founded in 2014 w...Show moreLast updated: 30+ days ago
    • New!
    Growth Marketing Specialist (AI-enabled)

    Growth Marketing Specialist (AI-enabled)

    DigifyID
    Quick Apply
    Digify is a cloud-based document security and data room software that allows customers to control, protect, and track important documents after sharing them. Companies use Digify to protect confiden...Show moreLast updated: less than 1 hour ago
    • Promoted
    Customer Support & Community Specialist

    Customer Support & Community Specialist

    Eklipse.ggWorkFromHome, Indonesia
    HR | Talent Acquisition for Eklipse.Customer Service & Community Specialist.We are seeking a highly motivated.English and has a passion for both assisting users and engaging with gaming communities...Show moreLast updated: 1 day ago
    • Promoted
    Clinical - Sales & Application, Specialist

    Clinical - Sales & Application, Specialist

    Biomed GlobalIndonesia
    Clinical - Sales & Application, Specialist.Salary Range : 6,000,000 - 7,999,000 IDR.Coverage on Sales territory - Visitation, customer service, follow up, sales order processing coordination to in-h...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Bilingual Customer Support Specialist

    Bilingual Customer Support Specialist

    DataAnnotationWorkFromHome, Indonesia
    We are looking for a Bilingual Customer Support Specialist to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improv...Show moreLast updated: 19 hours ago
    • Promoted
    Learning Support Specialist

    Learning Support Specialist

    ColossyanIndonesia
    At Cadmus, we believe every student should have equal opportunity to achieve academic excellence, that’s why we’re changing how the world learns! Cadmus is a global EdTech company purposefully buil...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    StaffAny Private LimitedIndonesia
    StaffAny’s mission is to shape and empower the future of work.As the Customer Support Executive, you will help our clients achieve product value and customer satisfaction by being the first point o...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    LexisNexis Risk SolutionsIndonesia
    Customer Success Manager, Indonesia • • • •About our Team • •Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance kno...Show moreLast updated: 11 days ago
    Customer Support Team Lead (English-Speaking)

    Customer Support Team Lead (English-Speaking)

    Neo GroupID
    Quick Apply
    We're on the lookout for a vibrant and enthusiastic English Speaking Customer Support Lead on behalf of our partners.If you're passionate about customer service, fluent in English, and ready to mak...Show moreLast updated: 3 days ago
    • Promoted
    Assigned Support Engineer / Senior Support Engineer (EMEA)

    Assigned Support Engineer / Senior Support Engineer (EMEA)

    GitLabWorkFromHome, Indonesia
    Remote, EMEA; Remote, Europe; Remote, Europe-North / Central.GitLab is an open-core software company that develops the AI-powered DevSecOps Platform used by more than 100,000 organizations.Our missio...Show moreLast updated: 10 days ago
    • Promoted
    IT Support Kalimantan Timur

    IT Support Kalimantan Timur

    Berca Global AccessIndonesia
    Analyzing, diagnosing, and installing in several areas including desktop hardware, operating systems, application software and hardware, network connectivity, databases, security, printers, scanner...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    ElsevierIndonesia
    Customer Success Manager, Indonesia • • • •About our Team • •Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance kno...Show moreLast updated: 11 days ago
    Klaviyo Email (Retention) Specialist (2025)

    Klaviyo Email (Retention) Specialist (2025)

    Right Hook DigitalID
    Quick Apply
    Put simply, Right Hook is a growth marketing agency we work with eCommerce / DTC brands to drive their growth.In 2017, we started out as a Facebook ad agency with a team of 4, and now we’re a glob...Show moreLast updated: 7 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    SoftwareOneIndonesia
    Responsible for driving and accelerating adoption of our services through advising customers on best practices for using SoftwareOne and / or partner solutions and align with Sales and Solution Sales...Show moreLast updated: 1 day ago
    • Promoted
    Technical Support Supervisor

    Technical Support Supervisor

    Mitra ProdinIndonesia
    Pengemban jabatan akan melakukan supervisi dan mengkoordinasikan proses kerja, memastikan penerapan kebijakan, prosedur, dan instruksi kerja yang sudah ditetapkan perusahaan pada unit kerja yang me...Show moreLast updated: 23 days ago