As a Braze Consultant, you will be responsible for implementing and managing customer engagement solutions using Braze, and enabling marketing teams to deliver personalized, data-driven campaigns. You will collaborate with solution architects, mobile / web developers, and data teams to ensure seamless customer experiences and measurable campaign success.
Key Responsibilities
- Design, build, and maintain Braze campaigns, Canvas workflows, and customer journeys.
- Develop and maintain integrations between Braze and client systems (e.g., APIs, CDPs, CRM, Data Lakes).
- Implement SDKs and event tracking across mobile (iOS, Android) and web applications.
- Configure and manage custom attributes, segments, in-app messages, push notifications, email templates, and webhooks.
- Collaborate with marketing, engineering, and data analytics teams to define event schemas and campaign triggers.
- Optimize engagement flows using A / B testing, data analysis, and real-time personalization.
- Ensure compliance with data privacy, consent management, and regulatory requirements.
- Provide technical support and training to internal and client teams on Braze features and best practices.
Required Qualifications
Bachelor’s degree in Computer Science, Information Systems, or a related field.2+ years of hands-on experience implementing Braze or similar customer engagement platforms (e.g., Salesforce Marketing Cloud, MoEngage, CleverTap).Familiarity with mobile SDKs (iOS / Android) and web SDKs.Strong understanding of customer lifecycle management, segmentation, and personalization.Ability to work with data pipelines, ETL processes, or CDPs (e.g., Segment, mParticle, Tealium).Strong problem-solving, debugging, and communication skills.Seniority level
Entry levelEmployment type
ContractJob function
Information TechnologyIndustries
IT Services and IT ConsultingCentral Jakarta, Jakarta, Indonesia
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