Overview
Join to apply for the Field Engineer role at GE HealthCare .
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Roles and Responsibilities
- Maintains all models specific to a modality in the assigned area
- Electronic / Mechanical / Electrical / IT : total system level troubleshooting on complex multi-symptom problems
- Customer satisfaction : daily interface with doctors, radiographers & biomedical engineers on equipment status issues
- Acts to ensure satisfaction to primary customers
- Assists in account sales visits; helps train others where necessary; identify sales opportunities and communicate to account team
- Business growth : assists in the growth and direction of business in his / her assigned area
- Productivity : responsible for warranty, installation and PMS (planned maintenance) contract cost control
- Administration : completes all administration tasks on time; ensures timely completion of FMIs (Field Modifications) and PMS (Planned Maintenance) inspections documentation for assigned accounts
- Installation : plays a leading role in complex and multi-functional rooms; shares best practices; maintain effective quality systems and programs standard according to the GE Service Quality Policy Statement
Required Qualifications
Degree / Diploma in Electronics Engineering, Computer Engineering, Information Technology, Biomedical Engineering or equivalentMinimum of 2-5 years field service experience in healthcare industry or equivalentExcellent problem-solving skills; able to think outside the boxStrong sense of accountability and ownership over customer issues and other responsibilitiesStrong potential and willingness to learn new techniquesExcellent customer service skills; able to deal tactfully and effectively with customersExcellent verbal and written communication skills in EnglishA good team player and can work seamlessly with cross-functional teamsWilling to be located across IndonesiaDesired Characteristics
Excellent analytical and communication skills with the ability to explain complex technical issues clearlyEstablishes good relationships with customers and staff to manage conflicts as they ariseShares expertise and knowledge with others; uses technology to achieve work objectivesMaintains a positive outlook at work; handles criticism well and learns from itDemonstrates interest in and understanding of others; adapts to the team and builds team spirit; listens, consults others and communicates proactively; upholds ethics and valuesAdapts to changing circumstances; identifies development strategies to achieve career goalsWilling to be based in Sumatera areaInclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors : to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Seniority level
Entry levelEmployment type
Full-timeJob function
Engineering and Information TechnologyIndustries
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