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Technical Training & Quality Supervisor (Automotive OEM)

Technical Training & Quality Supervisor (Automotive OEM)

CartrackKecamatan Setiabudi, Daerah Khusus Ibukota Jakarta, ID
14 days ago
Job type
  • Quick Apply
Job description

Responsibilities :

  • Supervise the activity of QA technician to ensure adherence to company standards and customer expectations.
  • Analyze quality check results to identify individual or team performance gaps.
  • Coordinate and implement training plans based on the identified needs, both for new hires and existing technicians.
  • Design, develop, and maintain training syllabus, modules, and supporting materials tailored to GPS telematics systems and standard operating procedures (SOP).
  • Conduct hands-on and classroom training sessions for technicians.
  • Work closely with the Operations and Technical teams to align quality and training initiatives with operational goals.
  • Provide feedback and coaching to technicians to foster continuous improvement.
  • Monitor training effectiveness and update content regularly based on field performance and technology changes.
  • Maintain accurate records of quality assessments and training activities.
  • Collaborate with Hardware and Customer Care teams to resolve all items.

Qualifications :

  • Bachelor’s degree in Engineering or Technical related fields (or equivalent experience).
  • Minimum 2–3 years of experience in quality assurance, training, or technical supervision, focusing on electronics or electrical products, preferably with field service experience.
  • Strong understanding of vehicle electronics and maintenance procedures.
  • Proven experience in creating training programs and technical manuals.
  • Excellent communication and interpersonal skills to interact effectively with field technicians and cross-functional teams.
  • Strong analytical and problem-solving skills.
  • Attention to detail and a commitment to quality.
  • Ability to work independently and manage multiple priorities.
  • Familiarity with learning management systems (LMS) or digital training tools is a plus.
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    Supervisor • Kecamatan Setiabudi, Daerah Khusus Ibukota Jakarta, ID