Responsibilities
- Develop and execute key account strategies that maximize sales performance
- Take ownership of the P&L for offline KA channels, ensuring revenue growth, margin optimization, and cost control
- Align channel priorities with brand and marketing strategies to ensure strong local execution and market competitiveness
- Lead annual negotiations, joint business planning, and trade term discussions with national retailers (e.g., Watsons, Guardian, department stores)
- Build and strengthen long-term partnerships with key accounts, securing visibility, share of shelf, and sustainable growth opportunities
- Drive in-store activations, promotions, and new product listings to accelerate consumer sell-through across multiple brands
Team Leadership & Capability Building
Lead, coach, and inspire a dedicated KA team, ensuring clear accountability and business ownershipSet performance goals, monitor results, and build a culture of high standards and execution excellenceEstablish and institutionalize account management tools, processes, and best practicesCommercial Analysis & Operational Excellence
Track and analyze sales performance, ROI, and market dynamics within the KA landscapePartner cross-functionally with marketing, supply chain, finance, and trade marketing to drive sell-through and operational efficiencyUse data-driven insights to refine assortment, optimize promotional investments, and enhance profitabilityQualifications
Bachelor’s degree or above10+ years of progressive experience in key account management, with at least 5 years in a leadership role within FMCG or cosmeticsProven success in P&L ownership, negotiations, and driving both sell-in and sell-out performanceStrong leadership, stakeholder management, and cross-functional collaboration skillsAnalytical mindset with solid financial acumen and data-driven decision-making capabilityFluent in English; mandarin language skills are a strong plusSeniority level
DirectorEmployment type
Full-timeIndustry / Job function
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