Customer Support Representative

IBMC is a prominent business management consulting company in Indonesia, dedicated to driving business success. With a strong presence in the Indonesian market, we offer a comprehensive range of services tailored to meet the diverse needs of both local and international businesses.

Currently, we are assisting our client, a company based in Bali, in hiring a Customer Support Representative , who will be directly managed under IBMC .

Responsibilities

• Respond to customer inquiries and provide exceptional support via email and live chat.
• Guide customers through our client's products and services, ensuring a seamless experience.
• Investigate and resolve customer issues promptly and effectively.
• Educate customers on product functionalities to enhance their user experience.
• Communicate clearly and professionally with both customers and internal teams.

Requirements

Please note that only shortlisted candidates will be contacted.

Feel free to share this opportunity with your colleagues or friends.

Thank you!