Senior Operations Manager

As the Senior Operations Manager , you will play a key leadership role in managing daily operations, driving financial performance, and executing strategic initiatives. You will be working closely with the founding partners to scale the business sustainably and effectively. This position is ideal for a proactive, organized, and strategic leader with strong experience in retail or furniture operations.

Key Responsibilities

Operational Oversight : Lead and manage the day-to-day operations of our retail stores, ensuring efficiency and high service standards.

Team Leadership : Supervise, mentor, and grow a small but dynamic and young team. Foster a collaborative and performance-driven work culture.

Financial Management : Oversee budgeting, forecasting, and financial analysis. Ensure all financial systems are efficient and aligned with business goals.

Business Expansion : Work directly with partners to strategize and execute plans for expanding into new locations (target : 5–10 stores).

Cross-Functional Collaboration : Coordinate with marketing, sales, design, and logistics teams to ensure operational integration across departments.

System Implementation : Help design and implement scalable operational systems and processes that support business growth.

Multi-tasking & Prioritization : Manage multiple projects, timelines, and priorities simultaneously without compromising on quality or results.

Performance Reporting : Provide regular reports and insights to leadership on operational performance, KPIs, and opportunities for improvement.

Requirements

5–6 years of proven experience in an operations management role within the furniture or retail industry (this is a must).

Strong financial acumen, with hands-on experience in budgeting , forecasting , and using financial systems .

Excellent leadership and people management skills.

A strong strategic thinker who can translate big-picture goals into actionable plans.

Comfortable working in a fast-paced , multi-tasking environment with competing priorities.

Strong interpersonal skills and the ability to work effectively across functions and with various stakeholders.

Fluent in Bahasa Indonesia and proficient in English is a must (spoken and written).

What We Offer

A chance to be part of a growing and ambitious business with strong values and a collaborative team culture.

A leadership role with direct impact on business growth and operations.

Competitive salary package, commensurate with experience.

Opportunity to shape the future of a respected brand in the furniture retail space in Indonesia.

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