Technical Support Engineer - Printing & Packaging Solutions

Overview

Technical Support Engineer - Printing & Packaging Solutions

Our client is a renowned chemical manufacturing company in Adhesive tapes. We are looking for an exceptional individual to join as a Technical Support Engineer for Printing & Packaging Solutions.

Responsibilities

• TSE supports the sales team on-site at customer projects based on a request set by sales, approved with the Head of TSE / CSC local and aligned with the Business Unit TSE.
• TSE evaluates the necessary technical support by project, conducts the required application tests in the local CSC to support the customer and the sales team for qualifying and / or developing the best solution, and raises Leap requests if tests cannot be done locally in alignment with the region Head of TSE.
• Interprets and validates test results and prepares suitable presentations on results and proposed next steps for the sales team or for the customer directly.
• Communicates with customers to gather the necessary technical information for processes and applications.
• Trains and qualifies sales teams to develop the required technical sales skills and keeps them up to date based on the newest developments of the BU and market trends.
• Trains customers through seminars, Tech Days or participation in trade shows to support and develop brand awareness and act as a partner for solution design and innovation.

What It Takes

Skills and Knowledge :

Problem-Solving :

Interested candidates, please click the " Apply To Position " Button. All information will be kept in the strictest confidentiality. Notification priority will be given to shortlisted candidates. Employment Agency No : 11C5794

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