Assist in collecting and analyzing data related to infrastructure needs and performance.
Support in preparing documentation for IT infrastructure projects (e.g., network upgrades, data center expansions, hardware deployments).
Coordinate with cross-functional teams (Network, Security, Operations) to gather requirements and monitor progress.
Help prepare project reports, presentations, and planning schedules.
Maintain documentation of IT assets and planning artifacts.
Assist with vendor evaluations and procurement planning under supervision.
Stay updated with IT infrastructure trends to contribute fresh ideas.
Requirements : Education :
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
1–3 years of experience in IT or infrastructure-related roles; internships and academic projects are also considered.
Technical Skills :
Solid understanding of IT infrastructure components (servers, networks, storage, cloud).
Experience with project management tools and concepts (e.g., Gantt charts, work breakdown structure).
Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Word.
Familiar with ITIL or project management methodologies.
Experience with Visio or other diagramming tools is a plus.
Soft Skills :
Strong analytical and problem-solving skills.
Effective verbal and written communication.
High attention to detail and ability to document clearly.
Ability to work independently and as part of a collaborative team.
Preferred Certifications (optional but advantageous) :
ITIL Foundation
Google IT Support Certificate or similar
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It Infrastructure • Jakarta Utara, Jawa, Indonesia