Overview
Salesforce Admin / Release Engineer - CRM Systems
Remote, APAC
GitLab is an open-core software company that develops an AI-powered DevSecOps Platform used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. We embrace AI as a core productivity multiplier and expect team members to incorporate AI into daily workflows to drive efficiency, innovation, and impact.
An overview of this role
As a Salesforce Release Engineer / Admin , you will bridge cutting-edge development practices and platform operations. This role combines traditional Salesforce administration with modern DevOps to enable digital transformation initiatives. You will join the platform engineering team to ensure the Salesforce ecosystem operates flawlessly while enabling rapid, secure deployments and shaping our DevOps maturity and automation initiatives.
What You’ll Do
- Manage complex deployments across Development, Sandbox, UAT, and Production environments, coordinating with cross-functional teams to ensure seamless delivery
- Implement automated testing and deployment strategies using tools like Salesforce DX, Copado, Gearset, or similar platforms
- Configure and maintain custom objects, fields, workflows, Process Builder, validation rules, and security settings to support evolving business requirements
- Oversee sandbox refreshes, data seeding, and environment maintenance to support continuous development and testing activities
- Execute data imports, exports, quality maintenance, and mass updates using Data Loader and other data management tools
- Monitor system performance, identify bottlenecks, and implement optimizations to enhance user experience
- Develop and maintain backup, disaster recovery processes, and rollback procedures for critical Salesforce data and metadata
- Partner with development teams to ensure smooth deployment of Apex classes, triggers, Lightning components, and other custom solutions
- Stay current with Salesforce platform updates, implement best practices, and drive adoption of new features and capabilities
What You’ll Bring
4-5 years of Salesforce administration experience with deep platform configuration knowledge and user management expertiseHands-on release management experience using deployment tools such as Salesforce DX, Change Sets, Copado, or GearsetStrong DevOps foundation with understanding of CI / CD pipelines, automated testing, and deployment strategies for Salesforce environmentsMulti-environment expertise managing coordinated release cycles across Development, Sandbox, UAT, and Production orgsData management proficiency including imports, exports, quality maintenance, and mass data operationsPerformance troubleshooting skills for resolving configuration issues, data problems, and user access challengesVersion control knowledge with Git and understanding of branching strategies for Salesforce metadataProcess-oriented mindset with experience in impact analysis, rollback procedures, and post-deployment validationPreferred Qualifications
Platform App Builder certification or other relevant Salesforce credentialsExperience with deployment tools such as Gearset or Salesforce DevOps CenterTrack record of implementing automation and process improvements in Salesforce environmentsAbout the team
The Enterprise Applications team manages GitLab’s critical business applications including ServiceNow, Salesforce, Zuora, Netsuite and more. This team helps GitLab scale while maintaining production environments for scalability and compliance.
Equal Employment Opportunity
GitLab is proud to be an equal opportunity workplace and an affirmative action employer. Our policies and practices regarding recruitment, employment, career development, promotion, and retirement are based solely on merit, regardless of protected characteristics. See GitLab’s EEO Policy. If you require accommodations during the recruiting process, please let us know.
Apply for this job
Interested candidates should apply through the standard GitLab posting. This section has been trimmed to remove form field duplication and extraneous content from the original job description.
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