Senior Operations Manager, Fiat Payment

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

• Lead and oversee daily operations across (functions, e.g., business operations, customer operations, risk, compliance, technical services).
• Design, implement, and improve scalable processes and workflows to support growth of the middle office function
• Collaborate with cross-functional teams (Product, Finance, Risk, Tech, Customer Success) to ensure smooth execution of projects.
• Monitor operational KPIs, generate insights, and present recommendations to senior leadership.
• Identify and mitigate operational risks to ensure compliance with internal policies and external regulations.
• Drive automation, tooling, and system improvements to enhance efficiency and accuracy.
• Mentor and support junior team members, fostering a culture of accountability and excellence.
• Act as a key decision-maker for high-impact operational matters.

Requirements

Why Binance

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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