Head of Clinic Operations

Our client is a next-gen House of Brands, building a New Retail Ecosystem of accessible, beloved and enduring consumer brands, from F&B to lifestyle services and more. They are are on a mission to deliver consumer delights and elevate urban lifestyle for Indonesian millennials and beyond :

• Powered by the best Digital Technology.
• Percolating through millennial consumers' everyday lifestyle.
• Providing seamless, personalized experiences with outstanding value-for-money and ultimate convenience.

Our client has over 200 outlets to date with +1 new store added every other day. They are creating several new brands into new categories every single year. They rapidly iterate, constantly reinvent, and obsessively experiment when it comes to product innovation and consumer experience.

The Role

Our client is seeking a dynamic and results-oriented Head of Clinic Operations to lead and oversee the smooth functioning of their growing network of clinics. This critical role will involve ensuring seamless day-to-day operations, fostering strong relationships between head office and clinics, improving customer experience, optimizing supply chain cost, and driving clinic sales.

The Responsibilities

Act as a bridge between head office and clinic teams, effectively communicating strategic directives and cascading new initiatives to the ground, as well as ensuring strict adherence

Oversee the day-to-day operations of multiple clinics, ensuring smooth running and adherence to SOP.

Prioritize customer satisfaction and experience as a key driver of business success.

Oversee the efficient management of the supply chain, ensuring optimal stock levels and minimizing inventory costs.

The Requirements

If you are a highly motivated individual with a passion for operations and a desire to contribute to their growth, we encourage you to apply.

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