Service Delivery Manager
CartrackKecamatan Setiabudi, Daerah Khusus Ibukota Jakarta, ID14 days ago
Job type
- Quick Apply
Job descriptionBachelor’s in Business, Operations, Engineering, or related field. 5+ years in a managerial role Proven leadership across multi-functional teams. Strong analytical, communication, and problem-solving skills. Fluent in English
We’re a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Service Delivery Manager to drive efficiency, quality, and customer satisfaction.
Key Responsibilities :
- Oversee daily operations and optimize processes for peak performance.
- Lead after-sales support and ensure excellent customer experience.
- Manage installation schedules, quality control, and fault reporting
- Supervise control room activities and maintain operational compliance.
- Build and lead a high-performing team across functions.
- Align local operations with regional goals, manage budgets, and report KPIs.
Requirements :
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Service Delivery Manager • Kecamatan Setiabudi, Daerah Khusus Ibukota Jakarta, ID
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