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Pekerjaan di Indonesia, indonesia

Terakhir diperbarui: 1 hari yang lalu
Customer Operations Surakarta (SeaBank Indonesia)

Customer Operations Surakarta (SeaBank Indonesia)

DeallsSurakarta, Indonesia
SeaBank is a digital financial institution.We are a tech-based banking company, providing customers the convenience of banking 24 / 7 from home or anywhere, through smartphones.SeaBank aims to become...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Performance Marketing Associate

Performance Marketing Associate

Circles LifeIndonesia
Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands throu...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Key Account Management-Partner

Key Account Management-Partner

FICOWork from Home, Indonesia
Waktu penuh
Join our world-class team today and fulfill your career potential!.Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the sol...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Production Manager

Production Manager

cimicIndonesia
Operations span across civil engineering and infrastructure, rail, roads and tunnels, as well as building works.We are a member of the CIMIC Group, one of the world’s largest leading international ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Intern, Security Engineering

Intern, Security Engineering

Ensign InfoSecurityIndonesia
Waktu penuh
Carry out project solutioning and deployment engagement for security portfolio technologies.Maintain understanding of the architecture and build the uses case and playbooks.Develop and maintain aut...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Crisis Helpline Responder (Indonesia)

Crisis Helpline Responder (Indonesia)

IntellectID
Quick Apply
We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.Intellect i...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Junior Website Developer - Wordpress, Wix, and Duda

Junior Website Developer - Wordpress, Wix, and Duda

HubstaffLiverpool, New South Wales, Indonesia
We are seeking a highly motivated, organized and talented individual to fill the role of Junior Website Developer.As a Junior Website Developer, you will have an innate ability to create beautiful ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Sales Manager (Corporate)

Sales Manager (Corporate)

Shangri-LaIndonesia
Sales Manager will handle both local and international companies with frequent individual travellers for a nightly or long stay. Under the general guidance and supervision of the Assistant Director ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Provincial Training Program Specialist - West Java

Provincial Training Program Specialist - West Java

MSHIndonesia
Waktu penuh
Management Sciences for Health (MSH) is seeking Provincial Training Program Officer for a new five-year USAID-funded project, BEBAS TB in Indonesia, to help accelerate achievement toward 2030 tuber...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Key Account Management -Mass Account (Short-Tail)

Key Account Management -Mass Account (Short-Tail)

LazadaIndonesia
Department : Commercial Location : Indonesia.Key Account Manager who drives the overall growth of Portfolio, assigned short-tail accounts that are priority to be developed for business growth.He / she ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Sales Executive (Remote Potential)

Sales Executive (Remote Potential)

Amynta GroupID
Waktu penuh
We’re thrilled that you are interested in joining us here at the Amynta Group!.We are seeking a Sales Executive (Sales Manager) to join our team. This fully remote position is responsible for the ne...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Investment Associate (Firm)

Investment Associate (Firm)

Monroe Consulting GroupIndonesia
Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of an Social Impact Investment Firm. Our respected client is seeking a Investment Associate with suitable q...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Assistant Sales Manager

Assistant Sales Manager

China Mobile International LimitedIndonesia
Assistant Sales ManagerAsia Pacific RegionIndonesiaIndonesia SubsidiarySales & Business DevelopmentMiddleApplyStaff Application. Carry out daily sales and operational activities in relation to the a...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Business Development Manager | Chapman Freeborn

Business Development Manager | Chapman Freeborn

Chapman FreebornIndonesia
Airport, Operations, Management, Office, operations.Expires : 5 months from now Job Role : Airport, Operations, Management, Office, operations Type : Contract Aircraft type : None Location : Indonesia.A...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Store Supervisor

Store Supervisor

Valiram GroupIndonesia
Assist Manager in day to day operations of a retail store, indirectly oversees all store functions.Deliver store’s / outlet’s sales performance. Communicate information on sales goals and targets to...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Grants Associate, ASEAN-UK Green Transition Fund

Grants Associate, ASEAN-UK Green Transition Fund

PalladiumID
Grants Associate - ASEAN-UK Green TransitionFund.UK PACT is a complex, multi-country and multi-sector programme, which delivers impact through a combination of grant funding for longer-term capacit...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Senior Executive, CommercialNew

Senior Executive, CommercialNew

Faststream Recruitment GroupIndonesia, Asia-Pacific
Are you looking for your next step in the Commercial world of Shipyards? Our client is a large and prestigious ship builder with a well-known and growing brand. We are looking for talented commercia...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
VP, Asset and Liability Management Risk Manager

VP, Asset and Liability Management Risk Manager

DBS BankIndonesia
VP, Asset and Liability Management Risk Manager-(WD72382).Risk Management Group (RMG) is responsible for the development and maintenance of risk management and internal control frameworks.We provid...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Entrepreneur / Founder - IFD '25 Cohort (Indonesia)

Entrepreneur / Founder - IFD '25 Cohort (Indonesia)

REAPRA PTE. LTD.ID
Quick Apply
We're excited to share that this isn't just a job ad; it's your chance to dive into a new kind of entrepreneurship for 2025 cohort!. Are you based in Indonesia, and : .An employee, fresh graduate, or ...Menampilkan lebih banyakTerakhir diperbarui: 30+ hari yang lalu
Data Engineer

Data Engineer

Meridia LandID
Quick Apply
Meridia is an AgTech company specialised in field data within complex smallholder-heavy agri-commodity supply chains such as cocoa, coffee, palm oil, rubber and soy. Meridia Verify®, its flagship Sa...Menampilkan lebih banyakTerakhir diperbarui: 1 hari yang lalu
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Customer Operations Surakarta (SeaBank Indonesia)

Customer Operations Surakarta (SeaBank Indonesia)

DeallsSurakarta, Indonesia
30+ hari yang lalu
Uraian Tugas

About Us

SeaBank is a digital financial institution. We are a tech-based banking company, providing customers the convenience of banking 24 / 7 from home or anywhere, through smartphones. SeaBank aims to become the country’s Bank with Digital Services destination via ongoing product optimization and cutting-edge technology, providing a seamless and enjoyable user experience. Prior to being acquired by SEA in 2021, SeaBank was known as PT Bank Kesejahteraan Ekonomi (BKE), a bank that was established in 1992. SEA (NYSE : SE) is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Together with Sea, SeaBank's mission is to better the lives of consumers and small businesses in our region with technology. The SeaBank team is rapidly growing. We are on the lookout for talent who have the drive to shape the future of banking industry and serve the underserved segment in Indonesia. If you are excited by innovation and the new ways of banking, SeaBank could be a place for you.

Salary

Very competitive

Job Role

  • Conduct the standards and procedures that apply in communicating with customers.
  • Processing customer request, clarifying information, and resolving every problem, to provide alternative solutions related.
  • Documenting all interactions with customers in the Call Center Database (CRM), for further use if needed.
  • Forming and creating sustainable relationships with customers by making extra efforts to build closeness with customers.
  • Following up on complaints / feedback and liaising the complaints / feedback submitted by customers to be followed up (either directly carried out in place or escalated to the relevant units).
  • Maintain and improve the quality of services by following the guidelines in order to meet quality standards as stated in the SOP / TGU.

Requirements

  • Minimum 0-1 year of experience in Customer Operations or related positions.
  • Minimum Diploma Degree from any field.
  • Must be willing to work in shifts.
  • Experience in responding to customer queries in a timely and accurate way, via phone, email, or chat.
  • Customer orientation and ability to adapt / respond to different types of characters.
  • Good communication and presentation skills.
  • Perks

  • Bonus System
  • Medical Leave
  • Team Building
  • Professional Development
  • Wellness Program