IT Application Support (Java)

Overview

We are seeking a skilled and proactive IT Java Developer Support professional to maintain, troubleshoot, and enhance Java-based applications. The ideal candidate will provide technical support, resolve application issues, and ensure the seamless performance of software systems in a production environment. This role requires expertise in Java development, debugging, and collaboration with cross-functional teams to resolve technical challenges efficiently.

Responsibilities

• Provide L2 / L3 support for Java-based applications, diagnosing and resolving technical issues.
• Monitor application performance, logs, and error reports to identify potential issues.
• Troubleshoot and resolve production incidents in a timely manner, minimizing downtime.
• Work closely with DevOps, infrastructure, and QA teams to ensure system stability.
• Analyze and debug code defects , perform root cause analysis, and provide fixes.
• Develop and deploy bug fixes, patches, and small feature enhancements using Java.
• Optimize queries, APIs, and system processes for better performance.
• Assist in code reviews, documentation, and knowledge sharing with the team.

Required Qualifications & Skills

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