Senior Account Manager

At Coface we make trade happen everyday

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose : helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions : Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

Shape the future of trade with us. Join our Happeners!

Job Description

Mission

Be a key contact for Credit Insurance and Services solutions between clients, brokers and Coface internal functions, responsible for renewing portfolio of accounts.

Main Responsibilities

• Manage strategic relationships with clients and brokers, ensuring compliance and providing product / service information
• Resolve client issues and complaints, coordinating with internal departments for timely solutions
• Handle contract renewals, pricing negotiations, and derogation requests as needed
• Execute and improve commercial team processes, providing input to management for development
• Prepare analytical reports and presentations for clients and internal stakeholders
• Attract potential customers by answering inquiries and suggesting additional products / services
• Actively promote new products and solutions of Coface within the existing clients in order to maximize up-selling effect.
• Manage the customer relationship throughout the client life cycle.

Qualifications

Additional Information

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