Pekerjaan di Bandung

Remote

COMPANY OVERVIEW :

DentistFind is an innovative dental marketing platform and service dedicated to helping dental practices grow consistently and effortlessly. Combining cutting-edge technology with personalized consultation, DentistFind equips dental professionals with the tools and guidance necessary to achieve their goals.

Our intuitive app provides real-time notifications, actionable reports, and performance reviews, while expert consultants offer training and support tailored to each practice's unique needs. DentistFind's focus on ease of use and collaboration ensures that dental practices can concentrate on providing excellent patient care while enjoying steady growth.

JOB OVERVIEW :

The IT Administrator is responsible for overseeing the company's IT infrastructure, ensuring efficient operation and security of all technological systems. This role includes troubleshooting website issues, updating web content, providing remote support, and managing integrations across various platforms.

KEY RESPONSIBILITIES :

Website and Email Management :

Diagnose and resolve basic website issues, such as broken links and page load errors.

Updated and maintained website content, ensuring accuracy and compliance with company standards.

Set up email accounts and address connectivity issues effectively.

Basic Wordpress skills

IT Admin and Support :

Install, maintain and configure software systems according to company policies.

Perform software upgrades to achieve optimum performance level.

Admin task that support the department

Ad hoc tasks assigned by the Manager.

Integrations and Data Management :

Establish and manage integrations between platforms, such as Facebook Ads and DentistFind.com, using tools like Pabbly.

Manually upload and verify lead data in CRM systems, ensuring data integrity.

IT Infrastructure Management :

Monitor and maintain the company's IT infrastructure to ensure optimal performance and security.

Implement and manage security protocols to protect company data.

Communication and Documentation :

Maintain IT infrastructure and manage help desk issues.

Maintain clear and effective communication with team members and stakeholders.

Document processes and solutions and provide recommendations for continuous improvement.

REQUIRED SKILLS AND QUALIFICATIONS :

Bachelor's degree in any four-year course, preferably Computer Science, Information Technology, Computer Engineering and similar courses

Previous experience from internships and practical learning opportunities while completing their undergraduate studies.

Working knowledge of relevant operating systems, software and programming

Excellent problem-solving and critical thinking skills

Keen attention to detail

Good organization, time management and prioritization

Efficient troubleshooting abilities

Effective communication skills, including speaking, writing and active listening

Great customer service and interpersonal skills

In-depth knowledge of hardware and software

Up-to-date knowledge of the latest IT and software trends

Enthusiasm for continual learning

Additional Information :

Set up :  Full-time, Remote.

Schedule : Monday - Friday, 7.5 Flexible working hours between 6am - 6pm Eastern Standard Time Zone (EST)

If you are not comfortable using a time tracking tool, please do not apply.

Thank you.