Dessert Shop Store Supervisor

Responsibilities

• Fully oversee all store operations in alignment with the company’s marketing strategies.
• Implement tasks and directives issued by headquarters.
• Effectively delegate and manage responsibilities across all store departments.
• Supervise purchasing, stocking, and replenishment of merchandise; ensure proper receiving, product display, quality control, and service management.
• Monitor and control product shrinkage within acceptable limits.
• Achieve sales and profit targets, minimize waste, and execute both short- and long-term goals and action plans.
• Maintain optimal shrinkage rates; manage labor and operating costs efficiently.
• Control waste levels, oversee ordering processes, and audit all store expenses.
• Enhance customer satisfaction across online and offline channels.
• Train and develop store staff to cultivate high-quality managerial talent for the company.
• Ensure store cleanliness, safety, and compliance with routine inspections by relevant authorities.
• Handle crisis situations promptly and effectively.
• Perform any additional duties assigned by senior management.

Qualifications

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