Retail Operations Manager
THIS IS APRILJakarta Utara, Jawa, Indonesia4 hari yang lalu
Uraian TugasMenentukan jumlah orang yang sesuai untuk menangani offline store. Memimpin dan bertanggung jawab dalam proses training dan development staff toko. Melakukan performance review kepada setiap staff untuk memotivasi dan memberikan arahan serta dukungan yang jelas. Bertanggung jawab untuk perkembangan tim dengan memberikan job training melalui review tertulis dan probation. Menyelesaikan aktivitas payroll, pergantian staff, dan cuti sesuai dengan arahan dari HR. Mengidentifikasi dan mengatasi secara proaktif performa staff yang kurang baik, sesuai dengan peraturan perusahaan. Menyelesaikan dan melaporkan seluruh target retail dan mengkomunikasikannya kepada tim. Membangun hubungan yang baik dengan customer. Memastikan staff di store memiliki product knowledge yang baik, sehingga mampu berinteraksi dengan customer. Memastikan target sales dari perusahaan tercapai. Menjalin hubungan dengan TR / Pihak Mall. Melakukan analisa penjualan di storenya masing-masing dan memutuskan tindakan apa yang akan di ambil untuk memparbaiki performance toko tersebut. Memberikan feedback berkaitan dengan people, produk, promosi, place dan procedure kepada pihak terkait. Melakukan pembukaan store baru di dalam kota dan luar kota. Melakukan kunjungan store secara merata di area masing-masing baik Daring maupun Off line dan memastikan target Check List Store tercapai.
QUALIFICATIONS :
- Pendidikan minimal S1 semua jurusan.
- Pengalaman minimal 2 tahun sebagai Area Manager di bidang retail.
- Memiliki jiwa kepemimpinan dan mampu manage tim sales dengan baik.
- Mampu menyusun strategi penjualan untuk meningkatkan target penjualan.
- Mampu untuk berkomunikasi dengan terampil dan mempunyai service mindset.
- Mampu menggunakan perangkat komputer minimal MS Word dan Excel.
JOB DESCRIPTION :
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