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Marketing Manager (Customer Relationship)
WirehireJakarta, Indonesia
30+ hari yang lalu
Jenis pekerjaan
Quick Apply
Uraian Tugas
Key Responsibilities :
Develop and implement a comprehensive customer relationship management strategy.
Build and maintain strong relationships with existing and potential clients.
Proactively identify and address customer needs and concerns.
Manage customer expectations and ensure timely resolution of issues.
Conduct regular customer meetings and reviews to strengthen relationships.
Develop and implement customer retention strategies.
Develop and execute effective marketing campaigns to generate leads and increase brand awareness.
Create and manage marketing materials, including brochures, presentations, and website content.
Identify and target potential customers through market research and analysis.
Manage the sales pipeline and track key metrics.
Collaborate with the sales team to close deals and achieve sales targets.
Conduct market research to identify industry trends and opportunities.
Identify and pursue new business opportunities.
Develop and implement strategic partnerships with key industry players.
Negotiate contracts and agreements with clients.
Analyze market trends and competitive landscape to develop growth strategies.
Qualifications :
Bachelor's degree in Marketing, Business Administration, or a related field.
Proven experience in customer relationship management and marketing roles.
Strong understanding of the data center colocation industry.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work independently and as part of a team.
Preferred Qualifications :
Experience in the telecommunications or IT industry, preferred in data center industry with hyperscale and large enterprise connects
Knowledge of digital marketing and social media.
Fluency in English and Bahasa Indonesia.
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