IT SupportPT. Intikom Berlian Mustika • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia
IT Support
PT. Intikom Berlian Mustika • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia
30+ hari yang lalu
Uraian TugasBachelor’s degree in computer engineering or computer science Previous experience as an IT Support for 1+ years The ability to work well with others Having experience using MS Intune / MS365 Knowledge of computer operating systems, hardware, software, network and server Analytical thinking skills Thorough and pay attention to detail Able to use a computer and the main software packages confidently Willing to be placed in a banking or financial company and Indonesia area Having certification is a must Associate Contract Information Technology IT Services and IT Consulting
Responsibilities
- Resolving IT support requests from employees
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
Qualifications
Seniority level
Employment type
Job function
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