Quality Assurance Lead

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Responsibilities

We are a fast-moving parenting company in Indonesia, creating trusted products for families across skincare, personal care, nutrition, and more. Our product portfolio is growing rapidly, and we need a QA Lead to ensure every launch meets the highest safety and compliance standards. This role is critical to scaling our business without compromising quality.

Responsibilities

We are a fast-moving parenting company in Indonesia, creating trusted products for families across skincare, personal care, nutrition, and more. Our product portfolio is growing rapidly, and we need a QA Lead to ensure every launch meets the highest safety and compliance standards. This role is critical to scaling our business without compromising quality.

What You’ll Own

• Quality Systems & Compliance : Build, implement, and monitor QA protocols across cosmetics, personal care, and Pangan & Supplement categories, ensuring full BPOM and IFRA compliance.
• Vendor & Manufacturing Quality : Lead audits, drive CAPA plans, and strengthen partnerships with tollers, suppliers, and packaging vendors.
• Production & Release Control : Oversee batch release approvals, incoming goods inspections, and in-process quality checks.
• Issue Resolution & Prevention : Lead root cause analysis on product complaints and implement preventive quality improvements.
• Team Leadership : Manage and mentor QA associates, fostering a culture of ownership and precision.

What Success Looks Like (6–12 Months)

Requirements

You’re a Fit If

How We Work

We move quickly, prioritize learning over ego, and expect every team member to own outcomes end-to-end. We collaborate closely but give autonomy to those who deliver. Mistakes are learning opportunities when followed by rapid correction .

Seniority & Scope

Team Lead (player-coach). Reports to Head of Product Development. Cross-functional scope with internal teams and external manufacturing partners.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance

Industries

Retail Health and Personal Care Products

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