Jobs in Indonesia

Last updated: 3 days ago

Guest Services Manager

Marriott InternationalIndonesia

Verkäufer im Außendienst (m / w / d)

Hagleitner Hygiene International GmbHJastrebarsko

Hagleitner ist der führende Komplettanbieter für innovative Hygieneprodukte.Mit unseren Spendersystemen sind wir erfolgreich im Direktvertrieb in 12 Ländern in Zentral- und Osteuropa und betreuen H...Show moreLast updated: 30+ days ago

Head of Trade Operations, Brokerage / Securities Trading firm (Indonesia) (CLOSED)

Amethyst PartnersIndonesia

Oversee and manage trade operations such as trade processing, clearing and settlements for derivative products.Monitor the team to ensure trades are booked and settled accurately and timely.As a te...Show moreLast updated: 13 days ago

Cybersecurity Engineer

Ensign InfoSecurityIndonesia

Vulnerability Management –Analyze and provide recommendations for vulnerability findings;Run asset management program for client environment. Run VM program for clients;Stay informed about the lates...Show moreLast updated: 30+ days ago

Associate Field Manager, Qualitative

IpsosIndonesia

Manage communication with QC, PM and CS team for all current and upcoming projects -including project set-up.Responsible for developing and managing budget estimates to ensure the financial efficie...Show moreLast updated: 30+ days ago

Chief Security

Shangri-LaIndonesia

Under the General direction of the Risk Assessment Advisor, Chief Security is responsible for the coordination, planning, organization, maintenance and supervision of all aspects of operation in th...Show moreLast updated: 30+ days ago

Staff Tax Securities Services

HSBCIndonésie

Some careers shine brighter than others.If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential. HSBC Corporate and Institutional Banking ...Show moreLast updated: 23 days ago

FINANCE MANAGER :

Holding Muncul GroupIndonesia

Pendidikan : Minimal S1, Akuntasi.Pengalaman : Minimal 3 tahun sebagai Manajer Keuangan.Dapat berbahasa Inggris, dan Mandarin. Mampu menggunakan komputer terutama program akuntansi.Mempunyai kemampu...Show moreLast updated: 30+ days ago

Transportation Modeler

EgisIndonesia

Egis is an international player active in the consulting, construction engineering and mobility service sectors.We design and operate intelligent infrastructure and buildings capable of responding ...Show moreLast updated: 30+ days ago

Senior Account Sales Engineer

CognexIndonesia

Properly forecast and close vision solutions opportunities with End Users, Partners, and OEMs to reach the quota goal.Utilize the Cognex sales process to effectively demonstrate products to custome...Show moreLast updated: 30+ days ago

Finance Supervisor Mandarin Speaker (Manufacture - Finance, IFRS, PSAK) East Java

RGF International Recruitmentothers, indonesia

Review the rationality, compliance, validity and accuracy of original documents, and correctly preparing accounting vouchers in accordance with the requirements of relevant standard - Completely id...Show moreLast updated: 30+ days ago

Client Manager

BSIIndonesia

As a RS Client Manager, you'll be responsible for frequently travelling and having overnight stays across the Indonesia.You'll assess to ISO 13485 quality management systems, EU medical device regu...Show moreLast updated: 30+ days ago

Commodity Trader – Agriculture Specialist

Imperium Commodity SearchIndonesia

Title : Commodity Trader – Grains, Oil Seeds and Edible Oils.Salary : Base Commensurate w / Experience + Direct Commission. Location : Southeast Asia – Vietnam, Indonesia, Malaysia or Thailand.Dubai and...Show moreLast updated: 30+ days ago

Distribution Lead - Banjarmasin

Schneider ElectricIndonesia

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative? We are looking for Distribution Lead Banjarmas...Show moreLast updated: 24 days ago

HR System Manager

InfluxIndonesia

We are looking for an HR Systems Manager who thrives on identifying challenges, gathering insights, and delivering impactful solutions that optimize processes, systems, and overall business efficie...Show moreLast updated: 30+ days ago

Senior Account Executive

InfluenConnect x Comms8ID

Quick Apply

ABOUT INFLUENCONNECT & COMMS8.SaaS platform launched by Comms8 in 2023 to liberate the influencer economy.The platform connects brands with over 105,000 influencers worldwide, providing transpa...Show moreLast updated: 3 days ago

Strategy Manager – Commercial Law Reform and Responses to Climate Change

DT GlobalIndonesia

The Australia Indonesia Partnership for Justice Phase 3 (AIPJ3) is a five-year, A$63 million investment by the Australian Department of Foreign Affairs and Trade (DFAT) to work in partnership with ...Show moreLast updated: 20 days ago

2026 Off-cycle Internship - Global Research - Indonesia

UBSIndonesia

Off-cycle Internship - Global Research - Indonesia.Interested in working in finance, specifically with data analysis and financial models, but not sure where to start? Do you want to work for a fir...Show moreLast updated: 11 days ago

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Guest Services Manager

Marriott InternationalIndonesia

19 days ago

Job description

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest Services Teams

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Celebrates successes and publicly recognizes the contributions of team members.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Maintaining Guest Services and Front Desk Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Intervenes in any guest / employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Strives to improve service performance.

Provides immediate assistance to guests as requested.

Ensures employees understand customer service expectations and parameters.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Implementing Projects and Policies

Implements the customer recognition / service program, communicating and ensuring the process.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Manages payroll administration.

Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Participates in employee progressive discipline procedures.

Uses all available on the job training tools for employees.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Supervises on-going training initiatives and conducts training when appropriate.

Participates in the employee performance appraisal process, providing feedback as needed.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and / or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Maintains high visibility in public areas during peak times.

Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

Performs Front Desk duties in high demand times.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.