Bachelor’s degree in Business Administration, Hospitality Management, Food Service Management, or a related field from a reputable university
10–15 years of progressive leadership experience in the F&B, retail, or hospitality industries.
Strong business and financial acumen : adept at budgeting, cost control, P&L analysis, and forecasting.
High integrity and proven leadership with the ability to inspire and guide diverse teams.
Systematic working style with excellent planning and organizational skills.
Strong experience in food and retail operations with deep market understanding.
Passionate about the business, eager to grow, and committed to achieving sustainable results.
Responsibilities
Develop and execute strategic plans for business growth and expansion.
Control and optimize budgeting, resources, and overall cost management.
Lead and manage distribution planning and operations.
Conduct regular profit and loss analysis and implement corrective actions.
Take decisive action to close unprofitable outlets while driving new growth initiatives.
Ensure efficiency and effectiveness in all operational areas.
Oversee daily operations across IT, HR, Finance, Accounting, Audit, Distribution, and Marketing.
Ensure SOP compliance, service quality, and manpower productivity.
Drive operational improvements with the Operations Cost Manager.
Lead, coach, and develop teams to achieve performance excellence.
Support marketing, branding, and product innovation strategies.
Maintain strong customer satisfaction and uphold brand reputation.
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General Manager • Jakarta Utara, Jawa, Indonesia
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