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ASTON Bangka Emidary Hotel & Conference Center - Financial Controller

ArchipelagoIndonesia

30+ days ago

Job description

Job Openings ASTON Bangka Emidary Hotel & Conference Center - Financial Controller

About the job ASTON Bangka Emidary Hotel & Conference Center - Financial Controller

Job Description : Administration

To develop, implement, maximise, monitor and evaluate the hotels Accounting Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue generating departments.
To ensure Accounting activities are aligned with the Corporate Accounting Strategy and Hotel Actions have been implemented where appropriate.
To represent the Accounting function on the hotel's Executive Committee.
To oversee the preparation and update of individual Departmental Operations Manuals.
To conduct regular divisional communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.

Customer Service

To monitor that all hotel employees deliver the brand promise and provide exceptional guest service at all times, providing positive and constructive feedback as necessary to the respective Head of Department

To ensure Accounting employees also provide excellent service to internal customers in other departments as appropriate.

To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

To maximise employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business and expectations of the guests.

To coordinate preparation of the Annual Business Plan.

To strategically analyse business performance to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate.

To proactively manage all the marketing resources and funds, and control departmental costs, working through the respective Heads of Department as appropriate.

To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information

Marketing

To manage all hotel brand contacts including all sales and marketing communications, to enforce and maintain the hotels brand positioning and concept outlined in the hotels Annual Business Plan.

To prepare, utilise and update an Annual Marketing Plan, delegated as necessary by division and / or department.

To oversee all sales strategy, tactic, and action implementations, complying with the Smart Selling approach, in order to create a strong and disciplined Sales Team who achieve their sales goals.

To implement the strategic marketing process, maximising the available marketing data including hotel database, Marketing Portal, Competitive Intelligence, in order to make sound decisions.

To constantly monitor and evaluate local, national and international market trends, and the competitor hotels and restaurants initiatives, in order to make sure the hotels marketing and operations remain competitive and cutting edge.

To manage integrated marketing communications, including hotel advertising, promotions, collateral, and e-marketing, making sure that they are targeted, effective in producing a reasonable ROI, within budget, and comply with AII brand standards, policies and procedures.

To oversee marketing communications, e-marketing, and public relations activities to support the objectives outlined in the Annual Marketing Plan.

To manage weekly yield meetings and monthly strategic meetings to develop and adjust marketing strategies and short term pricing and channel tactics.

To be aware of community, business, political and social factors that may affect the hotels financial performance.

To review the reports and analysis compiled by the Marketing Manager - Strategy / Marketing Analyst, and discuss strategies, opportunities and threats within the division, and with the relevant Heads of Department.

To ensure the best use is made of technology and business intelligence tools, and that data is clean.

Operational

To direct and coordinate all accounting activities and to communicate these activities throughout the hotel.

To work with operational departments based on the results of the Consumer Audit and to support appropriate changes.

To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

To make sure accounting employees work in a supportive and flexible manner with other departments, in a spirit of We work through Teams.

To review and evaluate the effectiveness of accounting activities and adjust as necessary to achieve or exceed the objectives.

To ensure all contracts signed by or on behalf of the accounting Department follow the established hotel policies and procedures.

Systems / operations

Identifies and proposes major cost saving opportunities through awareness of market trends in cost competitiveness

Propose methods of improving cash flows to achieve high organizational profitability

Ensures financial reporting, maintenance of accounts, compliance with statutory requirements, control of costs, management of funds

Ensures preparation of Hotel Budget with inputs from other department

Ensures implementation of the credit policy decided by the management

Ensures adequate Insurance for hotel property and handles claims

Attends to any legal cases pertaining to accounts and finance

Ensures maintenance of all record required as per organizational policy

Ensures timely preparation and submission of periodic reports to internal and external authorities

Ensures efficient management of payroll, payable, receivable and inventory

Ensures discard and disposal procedures are adhered to by all concerned

Ensures all organizational and statutory policies / requirements are adhered to

Ensures safety, protection and security of all movable and non - movable assets

Ensures maintenance and safekeeping of all units license and timely their renewal by informing and guiding respective departmental head, as per organizational policy.

Personnel

To oversee and assist in the recruitment and selection of all accounting employees. To make sure that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.

To oversee the punctuality and appearance of all accounting employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and departments grooming standards.

To maximise the effectiveness of Heads of Department by developing each individuals skills and abilities through the appropriate training, coaching, and / or mentoring.

To conduct annual Performance Development Discussions with Heads of Department and to support them in their professional development goals. To ensure that they in turn conduct annual Performance Development Discussions with their employees.

To ensure each Head of Department plans and implements effective training programmes, including Smart Selling Courses, for their employees in coordination with the Training Manager and their Departmental Trainers.

To encourage employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.

To ensure all employees have a complete understanding of and adhere to employee rules and regulations.

To ensure employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

To feedback the results of the Employee Opinion Survey and to ensure relevant changes are implemented.

To oversee the implementation and ongoing monitoring of Personal Business Plans for all Accounting employees.

Staff / Training

Ensures that all department employees are adequately trained through on-the-job training

Ensures attendance on behavioural and vocational training program to develop supervisory skills and multifunctionality

Ensures career development plants and succession planning of subordinates

Uses the Aston appraisal system to review the performance of direct subordinates and determines their development needs

Attends behavioural and vocational training in own and related work areas to enhance skills and develop multifunctionality

Keeps himself / herself abreast with socio - economic trends of the country.

Shared values

Ensures effective implementation of the following code of conduct at all time

Conduct which is of highest ethical standards - intellectual, financial & moral.

Conduct which builds and maintains Team work, with mutual trust as the basis of all working relationship.

Conduct which puts the customer first, the company second and self last.

Conduct which exemplifies care for the customer through anticipation of need attention to detail, excellent and style and respect for privacy along with warmth and concern.

Conduct which demonstrates two - way communication accepting constructive debate and dissent whilst acting fearlessly with conviction.

Conduct which demonstrates with people are our key asset, through respect for every employee and leading from the front regarding performance achievement as well as individual development.

Conduct which at all times safeguards the safety, security, health and environment of customers, employees and the assets of the company.

Conduct which eschews the sort - term quick - fix the long-term establishment of healthy precedent.

Other Duties

To maintain strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.

To respond to changes in the accounting function as dictated by the industry, company and hotel.

To read the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

To attend training sessions and meetings as and when required.

To carry out any other reasonable duties and responsibilities as assigned.

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Aston Bangka Emidary • Indonesia

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