IT Application SupportPT Midas Daya Teknologi • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia
IT Application Support
PT Midas Daya Teknologi • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia
30+ days ago
Job descriptionStrong proficiency in SQL (mandatory). Ability to read and analyze application logs (Oracle / Java) is an advantage. Good communication skills in English (written and verbal). Detail-oriented, responsive, and able to work under pressure. Highly dedicated and willing to take ownership of daily support activities. Immediate joiner / currently unemployed candidates are strongly preferred. Proactive and self-driven. Able to work with minimal supervision. Strong sense of responsibility in completing tasks, incidents, and operational support. Entry level Contract Engineering and Information Technology
Location : West Jakarta, Jakarta, Indonesia
Responsibilities
- Monitor daily application performance and ensure systems are running smoothly.
- Handle incidents and service requests by identifying issues, troubleshooting, and providing effective solutions.
- Perform data checking, correction, and validation using SQL across various databases.
- Analyze application behavior and assist in reading / logging issues (Oracle / Java logs).
- Coordinate with development, infrastructure, and other related teams to resolve technical issues efficiently.
- Support users by clarifying issues, gathering requirements, and ensuring proper handover / resolution.
- Document incidents, resolutions, and procedures to support continuous improvement.
- Assist in enhancing system stability by identifying recurring issues and proposing improvements.
- Participate in daily operational routines to ensure application uptime and readiness.
Minimum Qualifications
Soft Skills
Seniority level
Employment type
Job function
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