Head of Quality

Integrity Indonesia is a foreign investment company that has operated for 23 years in Indonesia. Our business is to provide services related to the prevention, detection and investigation of fraud.

Our services include employment background screening, business investigation, compliance, whistleblowing systems, mystery shopping services, due diligence, process serving, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti-counterfeiting, trademark investigation and market surveys.

For more information, please see our website :

As a rapidly expanding company with a robust and diverse portfolio of services, PT Integrity Indonesia is in search of self-motivated and results-oriented individuals with high integrity and strong qualifications, people who enjoy the challenge to grow and succeed.

We are now searching for a Head of Quality , an experienced professional to lead our Quality department to the next level across the Asia region.

Mission :

The Head of Quality is responsible for setting a quality management program for ensuring quality, efficiency, accuracy, reliability and compliance of the company’s activities and outputs. The Head of Quality will set up parameters and measurement tools, and will analyze the processes of implementation. The Head of Quality will propose performance targets to MD as well as providing process and analytical support for improvements and the development of effective corrective actions.

This function will provide leadership, management and control over the Quality Management Systems (QMS), the Anti-Bribery Management System (ABMS) and the Information Security Management System (ISMS); support each department to ensure that appropriate systems and implementation are in place that it achieve its objectives relating to Quality performance; ensure compliance with the company's standards by developing and conducting sustainability program including Internal Audit; act as an internal consultant for ISO Implementation; provide information related to Quality standards; and propose best practices for performance development and improvement as, with training and coaching of related parties and stakeholders.

This role is based in Jakarta and is responsible for Quality throughout the Asia region. The role reports directly to the Managing Director, and has 6 direct reports in Indonesia and the region.

Responsibilities :

1. Strategy; Research & Development

• Develop company Quality strategy
• Elaborate an annual program of projects with quarterly objectives and targets
• Provide research on new or improved methodologies and quality management tools

2. Team Leadership, Coaching & Training

3. Quality Management Program

4. Quality and Internal Control Implementation

5. Ensure the sustainability of the Quality Management System based on ISO 9001

6. ISO Audits Support

7. ISO 37001 Anti-bribery Management Systems (ABMS)

8. Compliance Committee

9. Collaboration with other departments

10. Advisory to MD

Requirements : 1. Experience :

2. Education :

3. Technical Skills :

4. Language Skills :

5. Other Skills :

6. Knowledge :

7. Other Requirements :

If you meet these requirements and if you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!

Integrity Indonesia is an equal opportunity employer.

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