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Assessment & Reporting Section Head
BINUS UniversityDaerah Khusus Ibukota Jakarta, Jawa, Indonesia23 hari yang lalu
Uraian TugasProvide reports to direct supervisor Sugest process improvements related to time, effort, and cost efficiency Perform activities related to Quality Management System Perform additional tasks as assigned by direct supervisor Minimum Master’s Degree (S2), preferably in Psychology Minimum 2 years as Senior Staff, or Minimum 4 years working experience (preferably in Human Resources, training, event organizing, or assessment) Strong communication skills Good negotiation skills Strong relationship-building skills Presentation skills Mid-Senior level Full-time Education and Training Higher Education
Join to apply for the Assessment & Reporting Section Head role at BINUS University .
Base pay range
IDR1,000,000.00 / yr - IDR50,000,000.00 / yr
Responsibilities
- Create, build, and maintain communication and relationships to identify learning needs from clients and partners
- Coordinate resolution, prevention, and reduction of complaints from Executive Education stakeholders, especially clients and participants
- Visit clients to conduct needs analysis and recommend learning & development programs, including personal development plans tailored to customer needs
- Act as a trusted advisor to Executive Education’s customer support, ensuring timely and successful delivery of solutions aligned with customer objectives
- Communicate customer needs to related departments to achieve effective solutions
- Collect and analyze data to match best-fit products with customer requirements
- Coordinate learning program progress and identify opportunities for improvement
- Collaborate closely with team members and facilitators / partners to ensure high-quality learning program implementation
- Assist vendors or partners (assessors) in creating effective learning programs
- Identify key capability gaps and explore learning needs and areas for improvement within business units or divisions
- Analyze customer / participant profiles to develop individual and departmental development plans
- Ensure job knowledge and skills are updated in line with business goals of each unit and division
- Coordinate coaching for Business Unit and Division leaders related to program implementation (e.g., delivering effective and measurable programs, policies, processes)
- Serve as liaison with Business Units and Divisions to build rigorous systems
- Review and evaluate final reports from previous programs to support continuous improvement and ongoing client programs
Management Support Activities
Education Requirement
Work Exposure / Experience
Special Skills / Certification
Seniority level
Employment type
Job function
Industries
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