Key Account Operations - West Indonesia

Overview

The Key Account Operations role is responsible for managing PepsiCo's key customer partnerships across the West Indonesia region. The position ensures execution of joint business plans, delivers sales and profit targets, and optimizes portfolio performance within modern trade and key account channels. Leveraging shopper insights, category strategies, and strong customer collaboration, the role drives distribution, visibility, and activation excellence. Acting as the frontline interface with customers, this role is critical to sustaining PepsiCo's growth ambitions in Indonesia.

Responsibilities

What you will need to have :

• Deliver sales, revenue, and profit targets for assigned key accounts in West Indonesia, ensuring alignment with overall business objectives.
• Lead Joint Business Planning (JBP) with key customers, aligning on category growth initiatives, promotional calendars, and investment priorities.
• Negotiate trade terms, contracts, pricing, and promotional agreements to maximize ROI while ensuring compliance with PepsiCo policies and legal requirements.
• Execute portfolio and category plans including assortment, visibility, and in-store activation to deliver best-in-class execution and shopper conversion.
• Track account performance vs KPIs (sales, distribution, share, ROI) and provide timely reporting with recommendations for corrective actions.
• Strengthen customer relationships by acting as the primary interface for West Indonesia key accounts, building long-term partnerships that drive mutual growth.

Qualifications

What you will need to have :

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