Senior Account Manager

Overview

Senior Account Manager (Turbomachinery) – Jakarta, Indonesia. The Senior Account Manager maintains and expands relationships with strategically important customers. The Senior Account Manager is responsible for achieving strategic account objectives and sales quotas. Represents the entire range of CCC line of Business products and services to assigned customers; leads the customer account planning cycle and ensures assigned customers’ needs and expectations are met by the company.

The Senior Account Manager will exhibit genuine interest in solving work problems through proactive questioning, clear communication and collaboration with internal and external teams to grow the business. The role includes understanding the competition and customers and taking initiative to learn and improve company processes.

Responsibilities

• Establish productive, professional relationships with key personnel in assigned customer accounts, focusing on major 3–4 accounts to develop detailed account plans.
• Coordinate involvement of company personnel, including Support Managers, Greenfield team, service, and manage resources to meet account performance objectives and customer expectations.
• Meet targets for profitable sales volume and strategic objectives in assigned accounts by winning orders, providing an easy migration path for customers, driving upgrade and retrofit projects, mitigating threats, and supporting the Global Framework (GF) team in project stages.
• Lead a joint company–strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for one- and three-year periods.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Lead solution development efforts that address customer needs, coordinating involvement of all necessary company personnel.
• Drive synergy and identify leads for cross-selling across Honeywell IA portfolio.
• Respond to change productively and handle other duties as required.

Education & Experience

Knowledge & Skills

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, aviation, and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation segments – powered by Honeywell Forge software – to help make the world smarter, safer and more sustainable.

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