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Training Specialist (Facility Management)

Training Specialist (Facility Management)

StaffincDaerah Khusus Ibukota Jakarta, Jawa, Indonesia
30+ days ago
Job description

Join our internal team at Staffinc and seize the opportunity to contribute and grow within our dynamic environment!

About Staffinc

Staffinc is Indonesia’s leading digital staffing platform, providing end-to-end workforce solutions :

  • Staffing : From recruitment to payroll management.
  • HR System : Simplified hiring, payroll, and benefits.
  • Procurement & Rental : Essential tools and equipment for workers.

Since 2018, Staffinc has empowered over 1.7 million workers across more than 350 cities, combining people and technology for real impact.

Job Description :

Employee Development :

  • Assess FM manpower performance and quality
  • Provide coaching
  • Training Program Design :

  • Develop comprehensive training materials : manuals / modules related to FM soft services
  • Implement training programs tailored to different skill levels
  • Create and maintain SOPs for various FM tasks
  • Training Delivery :

  • Facilitate in-person workshops, including hands-on training
  • Conduct virtual learning sessions
  • Lead induction and on-the-job training
  • Service Quality :

  • Build success matrices
  • Conduct quality and performance audits
  • Monitor and evaluate training outcomes
  • Continuous Improvement :

  • Stay updated with industry trends
  • Revise and improve training materials
  • Reporting and Documentation :

  • Maintain detailed records of training activities
  • Ensure proper documentation of SOPs, training materials, and safety standards
  • Project Roll-Out Preparation :

  • Design solutions for FM projects
  • Requirements :

  • Bachelor’s degree in Human Resources, Business Administration, Facility Management, or a related field
  • Minimum of 5 years experience in FM, with at least 2 years in a training role
  • Strong knowledge of FM soft services, including cleaning, security, etc.
  • Proven experience in creating and delivering training programs, including SOP development
  • Strong understanding of service quality standards and KPIs for performance evaluation
  • Ability to design and implement learning modules
  • Excellent communication skills in both Indonesian and English, with the ability to engage learners
  • #J-18808-Ljbffr

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    Training Specialist • Daerah Khusus Ibukota Jakarta, Jawa, Indonesia

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