It Support

Explore IT Support Opportunities in Jakarta

Explore exciting IT Support job opportunities in Jakarta, a city with a growing demand for skilled IT professionals. Jakarta's dynamic business environment needs capable individuals to maintain and troubleshoot computer systems, networks, and software. Job seekers can find roles ranging from entry-level help desk positions to senior IT support specialist roles, offering diverse career paths within the technology sector.

These IT support jobs involve providing technical assistance to end-users, resolving hardware and software issues, and ensuring smooth IT operations. Professionals in this field install, configure, and maintain computer systems, diagnose and repair faults, and offer timely technical support. Strong problem‑solving skills, excellent communication, and a customer‑focused approach are crucial for success in these roles.

Jakarta's IT sector includes opportunities in various industries, including finance, e‑commerce, and telecommunications. Companies are actively seeking IT support staff to manage their IT infrastructure and provide essential support to their employees. If you have a passion for technology and a knack for helping others, explore the available IT support jobs in Jakarta to advance your career.

Job Description

• Handle Tier 1 / 2 support via phone, email, and onsite assistance.
• Troubleshoot and diagnose issues with desktops / laptops, printers, scanners, VC equipment, and Cisco IP telephony.
• Install, configure, and re‑image PCs / laptops and peripheral devices.
• Provide support for mobility and remote access (VPN, VDI, iOS devices, authenticator apps).
• Log and monitor all tickets in ServiceNow in compliance with SLA requirements.
• Perform asset management : assist with recording, tracking, and maintaining IT inventory.
• Provide support for internal and external meetings, including after‑hours support when required.
• Perform data backup / restore, device disposal, and assist with staff onboarding / offboarding.

Technical Qualifications

Education :

Technical Skills :

IT Desktop Support Key Support

Qualifications :

Job Requirements (3 days a week : Mon, Wed & Thu)

Technical :

Non‑Technical :

L1 Desktop Support Engineer in Jakarta, Indonesia!

WE’RE HIRING A L1DESKTOP SUPPORT ENGINEER IN JAKARTA, INDONESIA! Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Engineer to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family‑like environment where you’ll look forward to coming to work every day.

WHAT YOU'LL DO

WHAT YOU NEED

Technical :

Language Requirements :

Fluency in English and the local language is mandatory for effective communication with end‑users and support teams.

Benefits

At Excis, your work matters. You’ll be part of a dynamic, hands‑on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career? Apply now to join Excis in Jakarta, Indonesia, and be at the forefront of IT support excellence!

Help Desk Support Specialist

Jakarta, Jakarta IDR - IDR Y ASABA INNOTECH

Job Description

Job Desk :

IT Help Desk Support Specialist

Jakarta, Jakarta IDR40000 - IDR50000 Y Sinergi Performa Cipta

Job Description

Requirements :

Bahasa :

Information Technology Help Desk Support

Jakarta, Jakarta IDR - IDR Y Sinergi Performa Cipta

Job Description

About the Role :

To ensure smooth IT operations across the organization.

The role involves troubleshooting software and hardware issues, managing Microsoft 365 environments, and maintaining system security and performance.

We offer an international collaborative work environment with Japanese company and opportunities for professional growth.

Requirements :

Proven 2-3 years of working experience in providing help desk or IT support.

Strong knowledge of Microsoft Office 365, Networking, and Operating Systems.

Excellent communication and interpersonal skills.

Strong analytical and problem‑solving abilities.

Proficient in Windows and Mac OS environments.

Customer‑oriented attitude with a calm and professional demeanor.

Ability to work independently and as part of a team.

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