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Head of Quality Operations (Technology)
Monroe Consulting GroupIndonesia1 day ago
Job descriptionBachelor's degree in Food Technology, Agriculture, Supply Chain, or related field (Master's preferred). 8+ years of experience in quality assurance, food safety, or warehouse operations (preferably in FMCG, quick commerce, or cold chain logistics). Strong expertise in food safety standards, cold chain management, and warehouse practices. Proven success in developing SOPs, audits, and supplier quality programs. Experience managing fresh, frozen, and dry product categories. Strong leadership, communication, and stakeholder management skills. Data-driven mindset with the ability to track and improve KPIs. Knowledge of BPOM, HACCP, ISO 22000, or other food safety regulations is a plus.
Responsibilities
- Define and enforce product quality standards and inspection protocols.
- Develop storage, handling, and cold chain processes for dry, fresh, and frozen goods.
- Partner with suppliers to set quality benchmarks and manage inbound inspections.
- Lead training programs to embed Good Housing Practices (GHP) and build a culture of quality excellence.
- Monitor KPIs for wastage, compliance, and product lifecycle performance.
- Drive continuous improvement through root cause analysis and corrective actions.
Qualifications
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Head Of Operation • Indonesia
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