Service Delivery ManagerCartrack • Indonesia
Service Delivery Manager
Cartrack • Indonesia
20 jam lalu
Uraian TugasBachelor’s in Business, Operations, Engineering, or related field. 5+ years in a managerial role. Proven leadership across multi‑functional teams. Strong analytical, communication, and problem‑solving skills. Fluent in English. Mid‑Senior level Full‑time Project Management and Information Technology Software Development (Industry)
Join to apply for the Service Delivery Manager role at Cartrack
We’re a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Service Delivery Manager to drive efficiency, quality, and customer satisfaction.
Key Responsibilities
- Oversee daily operations and optimize processes for peak performance.
- Lead after-sales support and ensure excellent customer experience.
- Manage installation schedules, quality control, and fault reporting.
- Supervise control room activities and maintain operational compliance.
- Build and lead a high‑performing team across functions.
- Align local operations with regional goals, manage budgets, and report KPIs.
Requirements
Seniority level
Employment type
Job function
Location : South Jakarta, Jakarta, Indonesia
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Service Delivery Manager • Indonesia
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