Project Management Officer

Overview

PT Sarana Yukti Bandhana (SYB) is a payment systems provider and operator. For more than 25 years, SYB has pioneered a digital payment ecosystem that ensures transactions are processed in a streamlined and secure manner. SYB offers a diverse array of digital payment channels, serving sectors from public utilities, banking, finance, insurance, education, telecommunication, entertainment, online gaming, e-commerce to e-wallet and e-money. We strive to be at the vanguard of the digital landscape and provide customers with sound and innovative financial solutions, tailored to advance financial services across Asia.

Responsibilities

• Deliver projects with excellent quality and complete them by the target deadline, following the agreed project governance.
• Act as a bridge between IT, business, and supporting divisions (finance, accounting, HR, etc.) during project management.
• Monitor projects by providing solutions and advice to achieve target deadlines (timeline, requirements, quality, etc.).
• Communicate requirements with internal IT Department teams : Developers, Quality Testers, System and Operation.
• Prepare realistic project timelines, measurable results, and a proper communication plan.
• Resolve problems on project issues.
• Proactively escalate any issues on projects to the IT Division Head.
• Proactively collect necessary project information from all parties (external customers and internal parties).
• Maintain and define technical specifications and coordinate with Marketing, System Support, Quality Testing (QT), IT Operation, Reconcile and Development teams before release and distribution to customers.
• Manage communication with external customers and other parties.

Qualifications

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