HR Rewards & Operations Manager (Senior Expert)

Role Overview

The HR Rewards & Operations Senior Expert (Managerial Level) will act as the strategic lead for the organization’s total rewards agenda while overseeing payroll, HRIS, and performance management frameworks. With a primary focus on compensation and benefits strategy (70%), this role will design, implement, and continuously improve reward structures that support business growth and employee engagement. It will also ensure robust payroll operations (20%) and provide strategic input into performance management cycles (10%).

This position is critical to shaping and executing the company’s rewards philosophy, ensuring competitiveness in the market, compliance with labor laws, and alignment with business objectives. The role requires influencing senior stakeholders, presenting data-driven insights, and negotiating with external partners to achieve optimal outcomes.

Key Responsibilities

• Total Rewards (70%) – Strategic Ownership : Lead the design, implementation, and governance of compensation structures, job grading frameworks, and incentive programs.
• Conduct and present market benchmarking and compensation analysis (e.g., Mercer, WTW) to leadership, ensuring external competitiveness and internal equity.
• Drive the annual compensation cycle : salary review, bonus allocation, and incentive payouts, providing recommendations and insights to management.
• Negotiate with vendors / insurers to optimize cost, coverage, and employee experience for health, retirement, and wellness benefits.
• Draft, update, and advocate for HR reward-related policies, ensuring compliance and alignment with business strategy.
• Use data-driven KPIs and analytics to monitor program effectiveness, presenting recommendations for strategic improvements to leadership.
• Design and champion recognition and retention initiatives that reinforce company culture and values.
• Act as a trusted advisor to business leaders on all matters related to compensation and benefits.
• Payroll & HRIS (20%) – Governance & Optimization : Oversee payroll operations, ensuring accuracy, timeliness, and compliance with tax and statutory requirements.
• Ensure payroll integration with HRIS platforms, improving automation, reporting, and data integrity.
• Provide payroll and workforce analytics to support financial planning and HR decision-making.
• Implement continuous improvements to payroll / HRIS processes to enhance efficiency and transparency.
• Performance Management (10%) – Strategic Linkage to Rewards : Guide the performance management framework, ensuring fairness, transparency, and alignment with business priorities.
• Facilitate calibration sessions and ensure direct linkage between performance outcomes and reward decisions (merit increases, bonuses, promotions).
• Continuously refine performance management cycles to strengthen employee engagement and retention, while supporting talent and succession planning.

Job Requirements

Why Join Us?

Key Selling Points

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