Head of Operation - Clinic

About Our Client

Our client is a fast-growing beauty and aesthetic clinic group with a strong presence across Indonesia. Known for their innovation, personalised care, and high-performance service delivery, the organisation is scaling rapidly and seeks a seasoned operations profile to assist its next phase of expansion.

Job Description

As a Head of Operation, your main roles will include :

• Oversee end-to-end clinic operations across all branches, ensuring consistency in service delivery, SOP compliance, and customer satisfaction.
• Develop and implement scalable operational frameworks to handle rapid growth and multi-site coordination.
• Manage cross-functional teams including clinic managers, supply chain, and customer service to optimise work flows and resource utilisation.
• Partner with executive team on strategic planning, budgeting, and expansion road-maps.
• Ensure regulatory compliance, risk management, and adherence to health and safety standards.
• Developing and implementing strategies to optimise processes and improve efficiency.
• Identifying opportunities for growth and innovation within the retail operations.

The Successful Applicant

A successful Head of Operation should have :

Whats on Offer

This is an excellent opportunity for a motivated profile to make a significant impact as a Head of Operation in the retail sector. Interested candidates are encouraged to apply and take the next step in their career.

#J-18808-Ljbffr