Head of Fresh & Frozen Fulfillment Excellence

Head of Fresh & Frozen Fulfillment Excellence

ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within 15 minutes. Founded in 2021 by a group of seasoned e-commerce executives and is backed trusted international investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

Astro is seeking a strategic and results-driven Head of Fresh & Frozen Fulfillment Excellence to lead the transformation and continuous improvement of our Fresh & Frozen warehouse and supply chain operations. In this pivotal role, you will identify opportunities for efficiency, streamline end-to-end logistics processes, and drive innovation across all fulfillment activities.

Strategic Responsibilities :

• Identify opportunities and define strategies for efficiencies in the work process and innovative approaches for cost efficiency, productivity & quality all Astro's Fresh & Frozen Warehouse & Midmile.
• Strategize, plan and execute short, medium and long-term improvements
• Ensure sustainability of improvements with system control, automation, OKR setup and process governance.
• Facilitate cross-functional collaboration to deliver the best possible results, develop, test, and refine business processes / practices.
• All Improvements you will process must be aligned and reflect Astro's customer value in clear, measurable progress.

BAU Responsibilities :

Spearheading and executing projects with strict timeline & deliverables

Conduct thorough research, perform data analysis, and implement advanced analytical techniques to provide practical insights into supply chain operations.

Monitor end-to-end business process improvement, initiatives, prioritization with measurable results.

Coordinates with various business units & Vertical Operations to Initiate Projects / tasks.

Team Management Responsibilities :

Support and guide the team to manage, prioritize and deliver results in strict timeline

Balancing between Top-Down and Bottom-Up initiatives, while providing clear guidance to the team

Requirements :

Education & Knowledge :

Educational background from Engineering will be a plus point.

Experience :

At least experience of 8+ years in the same field.

Strong analytical and problem-solving skills.

Excellent communication, collaboration, and interpersonal skills.

Ability to lead, direct and motivate a team.

Proven experience in project management with strict timeline & deliverables

Personal Characteristics :

Strong analytical and problem-solving skills.

Excellent communication, collaboration, and interpersonal skills.

Ability to lead, direct and motivate a team.

Technical Skillset :

It is mandatory to possess business and financial acumen.

Proven experience in process excellence methodologies (e.g., Lean Six Sigma, DMAIC).

Experience in supply chain management and operations, willing to take a hands-on approach and actively engage with ground operations, including regular visits to the warehouse.

Proficiency in relevant supply chain software and systems including WMS & TMS.

Seniority level :

Director

Employment type :

Full-time

Job function :

Supply Chain

Industries

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